Advanced Services - Associate NCE Program (Network Consulting Engineer)
The aNCE (Associate Network Consulting Engineer) Program will provide a valuable, extensive and intense work experience - using the Cisco model of education, exposure and experience. First, education in a classroom environment - followed by exposure in a mentored environment - while you gain experience via hands on work. This is the Cisco EEE (Education/Exposure/Experience) learning framework. The end result is that you will be a trained and capable Network Consulting Engineer (NCE) as part of the Cisco Advanced Services (AS) team.
All participants will begin training at Cisco's RTP (Research Triangle Park, NC) facilities. Your final work location in the USA will be determined at a later date.
Phase I - is the first 3-4 months when you will spend 100% of your time training to acquire the technical experience (CCNA, CCNP & CCIE courses), trouble-shooting, process, professional and other skills to perform as a Cisco Associate Network Consulting Engineer (aNCE) in the new millennium. Professional skills include: teamwork, inter-personal, writing, presentation and consulting skills. It is expected that you will pass your CCNA and written CCIE examinations during this period. This is primarily an education (training) environment.
Phase II - a variable set of exposure and experience rotations for approximately 3 months. The set of rotations will be determined by your target position/organization in AS. You will work on complex and in-depth networking problems requiring strong analytical, problem solving, and engineering skills. This will be part exposure but mainly an experience (learning by doing) environment.
Phase III - This will be a rotation into a back-office Advanced Services support team to gain the exposure and experience in the world-class tools, process and people of the Advanced Services team. During this period you will receive education/exposure/experience in various technologies and AS processes. You will take the CCIE lab examination during this phase. This phase is targeted to last 4-6 weeks. This will be an Exposure (working with experts) environment.
Work Locations - You will be hired and must be willing to relocate to the Cisco campus in the Research Triangle Park (RTP), North Carolina for Phases I-III. Upon completion of all three phases, you will be relocated to meet Cisco business needs. Final work location will be determined after to joining and is based on the requirements of the Cisco AS delivery teams somewhere in the USA.
The Company - Discover all that's possible for your career!
Cisco Systems is one of the most innovative companies in the high-technology industry. We hire highly talented individuals who will contribute to Cisco’s global leadership in delivering networking products and solutions that help customers achieve their business goals.
Read more about working at Cisco and watch the video at:
http://www.cisco.com/web/about/ac40/about_cisco_careers_home.html
The Cisco Advanced Services team is a global organization charged with providing world class services to our customer base. Focused on premium customers, the AS team provides complex design, performance and optimization services to the largest networks in the world. Additionally, the AS team is in the vanguard of Advanced Technology implementation of Cisco leading edge technologies worldwide.
This is a fast paced, high impact environment where you will directly contribute to the success of Cisco's customers in deploying and utilizing the latest networking technologies. You will see a wide variety of real world customer networks and be constantly challenged to expand your networking knowledge, ability improve customer networks and to implement new services on the IP network infrastructure. You will become the Cisco expert that customers demand. See our website information on Advanced Services at:
http://www.cisco.com/en/US/products/svcs/ps11/services_segment_category_home.html
The Role
The Network Consulting Engineer (NCE) role is an ideal job for people who combine technical expertise, professional excellence and consulting skills.
The Cisco Advanced Services team works with the most advanced technologies and the best technical experts in the industry. At Cisco you will find the opportunity to do significant training because Cisco is the leader in Advanced and Emerging technologies (AT & ET). Advanced Services does the Plan-Design-Implement (PDI) and Optimize phases of these new technologies that will influence the human network. Be a part of the AS and Cisco team! The Advanced Services team is highly motivated and a place where people have a lot of fun doing their job.
Pre-Requisite:
US based candidates must already have a work authorization that permits them to work for Cisco indefinitely -- i.e., U.S. citizens, U.S. nationals, permanent residents, temporary residents (that is, individuals who have gone through the legalization program) refugees and asylees. Unfortunately, Cisco is not able to support any visa extensions, H-1B or other work permits for this program.
Eligibility Requirements:
Maximum of 2 years work experience and a new graduate, i.e. you have graduated within the last 24 months
3 to 4 year technical degree or a degree with demonstrated work experience in a technically related position
Technical degrees include Computer, Engineering, Sciences, Mathematics, etc.
Desirable but not required: Cisco Network Academy graduate
This position generally requires the following skills:
* Strong computer/network skills are desired but not required
* Strong ability to understand technical issues and apply technical concepts is required
* Passion for learning and demonstrated ability for independent study in addition to classroom instruction and team learning
* Ability to leverage technical expertise of others
* Exemplary written and verbal communication skills and ability to clearly communicate technical concepts
* Strong listening skills
* Ability to participate as a team member
* Ability to produce quality work under pressure with immediate deadlines
* Ability to take constructive feedback and make necessary changes
* Ability to give presentations to large or small groups
* Ability to adjust to a rapidly changing environment
* Ability to succeed in a highly unstructured environment
Responsibilities:
Develop solid knowledge of baseline Advanced Services (AS) skills
Develop knowledge as a Network Infrastructure (NI) specialist in core IP routing and switching
Attend and participate in technical and professional and in the first 3 months classes and events
Complete all projects and assignments on time
Highlights of the tasks to be completed within the first 3 months
Pass CCNA examination and take all CCNP examinations
Pass CCIE written certification exam
Successfully complete 3 formal presentations and join Toastmasters
Successfully complete 4 written assignments
Take the CCIE lab examination within the first 8 months
Pass the CCNP within the first 8 months
Additional certifications testing – CCDA & CCDP will be encouraged within the first 12 months
Long-term responsibilities (include but are not limited to)
Support delivery of service program to major accounts
Review network requirements and produce high and low level network designs
Review customer Implementation / Change Management Plans
Plan and execute complex Network Upgrade and Network Migration activity
Troubleshoot and resolve complex customer network problems across a broad range of technologies
Act as a technical focal point for large account network problem resolution
Attain the CCIE certification
Build simulated networks in test labs to resolve complex problems and compatibility issues
Generate reusable Intellectual Capital in the form of standard customer deliverables
Leverage and contribute to Virtual Teams
Question ways of working and suggest improvement
